Maintenance and defects for retirement villages, made easy

How a job runs in your village

• Residents report it themselvesFrom their phone, with a photo and how they'd like the visit arranged. Or the office lodges it for them.
• Your approved builders quoteSend the job to the builders you've approved. Their safety documents are kept with them, so you know who's cleared to work on site.
• You approve, they bookPick a quote. Payment is held securely and only released once the work is signed off.
• Before and after photosEvery job is closed with after-photos and a note, so you can see the work was done.

Your own maintenance schedule

Roof washes, gutter cleans, heat pump services and the rest: set the village's own schedule once, and DMSW reminds you before each item is due. Raise the job in one tap when it is.

Each person sees only their part

Residents see their own villa's jobs in plain English, never prices. Builders see only the jobs they're asked to quote. The village manager sees everything, and can let a reviewer help with builders, people and documents.